This section contains information on where to start looking if an instrument does not behave as intended. If you encounter a problem, you should:
- Get a good overview of the problem; make notes during the troubleshooting process
- Work in a systematic way and do not neglect the obvious. Start by looking at simple causes, such as power not connected, bad connections, etc.
- If the setup uses custom cables, power supply, etc. first assemble and test the instrument using the cable and battery (if applicable) that originally came with the instrument. You can always return to the standard setup, which is the easiest way to get the system to work, to confirm that the problems are not caused by a faulty instrument.
💡NOTE: Do not open the transducer end of the instrument when doing troubleshooting. Opening the whole instrument means exposing the electronics, and this shall not be done unless Nortek has approved and provided guidance on how to do it.
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