I'm having problem with the Ethernet connection on my DVL, which steps should I take?

1. Do you have a valid link (can often be verified by a link status LED where the cable from the DVL is connected)?
   No - check power and cable connections
   Yes - go to step 2
    
2. Can you see they DVL using discover in MIDAS or the discover app?
   No - connect the DVL directly to a PC and repeat step 2.
   Yes - go to step 3
    
3. Configure the IP interface in the DVL until you see a green status in discover.
   No - maybe the LAN needs to be reconfigured as well
   Yes - go to step 4
    
4. Try to ping the instrument, e.g. cmd.exe in windows and use the IP address from discover:
   ping 192.168.10.10
   No reply - try to power cycle and repeat, contact support if unsuccessful
   Yes - go to step 5
    
5. Try to open the web page in the DVL by entering the IP address shown in discover.
   No - You may have to allow http web pages in your browser
   Yes - Retrieve support file on the maintenance page, send to support

How to download the support file is described in the FAQ How do I download a support file from my Signature and DVL?