To restore the missing toolbars and menu items here are a few things you can try:
1. Select the 'Toolbar Options' button on the main toolbar (small downward arrow) and select 'Add Remove Buttons' -> 'Customize' -> 'Options' -> ' Reset menu and toolbar usage data'
2. Open 'Control Panel' -> 'Programs and Features' and uninstall all occurrences of the Storm and Surge software. Reinstall Storm.