There are a few known traps when installing Storm/Surge that is good to be aware of.
- When installing the software, all fields (User, Organization, Serial Number) needs to be added. Serial number is the license key - which needs to be purchased.
- Storm/Surge run using admin privileges.
- Use the bit-version relevant to your operating system.
If you run into other installation issues: Try completely uninstalling the software, restart the PC and then installing again.