Logo
Top of support site Back to main site
Sign in

Welcome to the Nortek Support Center

search shadow
  1. Nortek Support Center
  2. Frequently Asked Questions
  3. Maintenance and troubleshooting

Maintenance and troubleshooting

Follow New articles New articles and comments

This section contains articles about how to troubleshoot your instrument. This includes communication issues, problem during data collection and interpretation of suspicious data.

  • How to identify and reduce electrical noise using spectrum analysis
  • I have an old version of the Aquadopp, AWAC and Vector Gen 1 instrument, which firmware should I use?
  • What is the latest firmware for my Aquadopp, AWAC and Vector Gen 1 instrument?
  • How do I take care of my connectors?
  • What should I check before I deploy my instrument?
  • Deployment file issue
  • How much current does my instrument draw?
  • How much torque should I use on my endbell screws?
  • What is the basic termination for RS232 and RS422 Nortek cables?
  • How do I use a loopback test to check my cable is working?
  • How can I calculate voltage drop over cables?
  • How do I test my midlife cables?
  • How do I connect to my Midlife instrument?
  • Why can't I connect to my Signature/DVL after a FW upgrade?
  • How do I download a support file from my Signature and DVL?
  • My instrument is not communicating. What should I do next?
  • Do you have any recommendations on how to clean the instruments and how to prevent growth (biofouling)?
  • Do I need to factory calibrate Nortek instruments regularly?
  • My software versions are conflicting and causing a configuration error. What should I do?
  • What can I do when I receive an error message when deploying my Signature?
  • +47 6717 4500

  • inquiry@nortekgroup.com

  • Contact

  • Email preferences

  • Careers

  • Terms and Conditions

  • Certifications

  • Privacy Policy

  • Facebook

  • LinkedIn

  • Twitter

  • Youtube